Recent Why SERVPRO Posts


7/16/2023 (Permalink)

SERVPRO has the experience and training to handle all your restoration and remediation needs. See our resources below to learn more about what differentiates SERVPRO from the competition.

When it comes to water damage, it can occur at any given time. It can come from different sources: appliances, clogged gutters, leaking pipes, washing machine water supply lines, severe weather, and more. And the result can be extensive water-damaged areas in your home. If it’s not addressed promptly, it can cause secondary damage.

Furthermore, it can lead to severe mold damage. That’s why it’s important to have home water damage addressed and mitigated immediately. In the event you encounter water, mold, or other damages, SERVPRO is here to help you and your family in your time of need. SERVPRO professionals are faster to any size disaster. There’s no job too big or small for our water damage restoration professionals. 

When you experience water damage at your home, would you rather pay multiple companies or just one company? One to do the mitigation? One to do the cleanup? Then another to do the construction? Or would you rather have one trusted company in your home to handle the entire process from start to finish?

You would choose the latter option, right?

SERVPRO is your one-stop shop when it comes to your restoration services and needs. Why is this important to know, and why does that matter to you?

  • Less stress and hassle
  • Less coordination and logistics with other companies or contractors
  • Less money out of your pocketbook or wallet

From the mitigation to the cleanup to the construction phase, our professionals handle it all and make the damage “Like it never even happened.”SERVPRO is your one-stop restoration shop, which is another reason why customers love us.

SERVPRO Restoration - We are experts in fire, water, and mold removal

1/3/2023 (Permalink)

SERVPRO of Lee and South Chatham Counties is a leader in the industry of disaster recovery and cleaning services in North Carolina. We understand the importance and urgency of property restoration. we offer our clients a variety of restoration services, including water damage repair, fire damage repair, and storm damage restoration and construction. Our well-trained staff is ready to tackle any job.

For a quick response, call SERVPRO's emergency services.  SERVPRO can help with any size restoration project, no matter if it is a small or large-scale emergency. SERVPRO has the experience and training to manage all types of property damage from sewage overflows to upholstery and furniture cleaning.

SERVPRO of Lee and South Chatham Counties specializes in the restoration of fire, water and mold damage. SERVPRO also offers document restoration services. Our technicians use sophisticated equipment to find moisture in your home and ensure your belongings remain safe. After the SERVPRO restoration team arrives they will evaluate the extent of the damage and give you an accurate quote. They will clean the house thoroughly and remove all traces of odors. 

Don't Turn The Drying Equipment Off!!

8/2/2022 (Permalink)

Green fan This is an air mover that could be placed in your home for drying after a water damage.

When you call SERVPRO of Lee & South Chatham Counties to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always follow our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of Lee & South Chatham Counties project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our crew members.

Fire Damaged Business In Lee & South Chatham Counties

7/7/2022 (Permalink)

Fire damage is a risk for any business. No matter what type of business you have, the problem is, a fire can quickly destroy your building and put your staff in danger. Flames can damage costly equipment and vital paperwork.

Below are four top damage risks for local businesses:

Outdated Fire Safety Equipment Up to date fire safety equipment is a must. Having the correct tools on hand means you can act faster in the event of a blaze. Every office needs a fire alarm system and appropriate fire extinguishers on every level. Different extinguishers are suited to different types of fire, so SERVPRO recommends contacting a local fire extinguisher company to come onsite and do an assessment of your facility. Remember to test fire alarms and sprinklers regularly.

Electrical Equipment

Offices have plenty of electrical equipment including computers, copy machines, phones, fax machines, and servers just to name a few. Electrical equipment is vital to the running of an office, but it is also a severe fire hazard. It does not take much for electronic items to spark and start a fire.

Damaged or frayed cords, or worn out devices, are also a common fire source. It is a good system to all keep all electric devices in good working order.

Lack Of Training

Your employees need to know how to avoid fire damage risks, for example by being careful with flammable liquids and not overloading sockets. Your staff also needs to know what to do in the event of a fire. SERVPRO of Lee & South Chatham Counties recommends every local business have an Emergency Plan and we can provide you with our Emergency Ready Plan at no cost. Emergency Ready Plan is free that helps you plan what to do in the event of an emergency or disaster.

Combustible Materials

Every office has combustible materials such as paper and cardboard. Paper waste and old boxes seem like harmless junk, but they quickly burn once alight. Put a protocol in place for regular emptying trash receptacles to outdoor trash bins.

Our SERVPRO Professionals are highly trained in property restoration. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Lee & South Chatham Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

3 Reasons You Might Smell Mold in Your Home

6/21/2022 (Permalink)

Catching a whiff of foul odors in your Lee & South Chatham Counties, home can be distressing. Certain odors can be caused by wet weather, old carpeting, and pet accidents that were not cleaned up properly. However, one common cause is mold growing somewhere in your home, out of sight. Black mold can give off a particularly strong odor because it can spread quickly where moisture is present. There might be several reasons that mold is growing inside your home and understanding why can help you target and destroy it.

1. A Leaky Roof

Small leaks in your roof may be difficult to detect. However, when it rains and water gets into your attic, the humidity there makes for a fine mold breeding ground. If you continuously find mold in the attic, you may want to have your roof inspected by a contractor who can find the source of the leak. The moisture problem may be something as simple as a missing shingle or damaged flashing.

2. Cracks in the Basement Walls

If you have an older home, your basement walls may be suffering from minute cracks that are letting in moisture each time it rains. This problem may be compounded by poor drainage around the perimeter of your home. The basement may be breeding black mold because instead of draining away from your home, rainwater seeps in, finds its way into the cracks, then puddles in corners where you do not notice it. You may want to call in a mold cleanup and remediation service to dry out your basement and remove the existing mold before you address the drainage issue.

3. A Dirty Washing Machine

Wet, musty smells can emanate from your washing machine over time as moisture allows mold to grow inside the drum. Run a mixture of baking soda and vinegar through a cycle to break up hidden mold.

A fresh-smelling home is probably a priority for you as a Bethlehem homeowner. Black mold and other fungi can create foul odors, but when you know where they might be hiding, you can find and destroy them quickly.

Talking to Your Family About Fire Prevention and Safety

5/17/2022 (Permalink)

Understanding Residential Fires 

Talking to your family about fire safety can be a challenge. It can be difficult to explain the dangers to children without causing them unnecessary worry.

The American Red Cross provides the tips to help you have a conversation with your family about fire prevention and safety. According to the American Red Cross, you and your family have about two minutes to get out of your home.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Talk with all family members about a fire escape plan and practice the plan twice a year.

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

SERVPRO of Lee & South Chatham Counties is available 24 hours a day, 7 days a week if you have fire damage in your home. We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event.

From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Introducing Our Submersible Water Pumps

4/1/2022 (Permalink)

When it comes to repairing and restoring water damage, submersible water pumps are an integral part of the water extraction stage. Submersible water pumps are a key piece of equipment thanks to their powerful pumping abilities and range of sizes and capacities – no matter your specific needs, there will surely be a submersible water pump that’s right for the job.

If you’d like to learn more about that submersible water pumps that highly trained professional restoration specialists use, you’ve come to the right place. Read on for a quick summary of what submersible water pumps are and how they work.

What Are Submersible Water Pumps?

As its name might suggest, a submersible water pump is a type of pump that can be fully submerged in water. This is achieved by constructing the pump such that body of the pump is firmly coupled to the motor, and keeping the motor fully sealed with an airtight seal. There are plenty of different types of submersible pumps, each with a different application.

Submersible pumps are designed to prevent one of the most common problems associated with removing water called pump cavitation, which is when an air bubble forms due to different elevations of the pump and fluid surface. Furthermore, submersible water pumps are more energy-efficient than other types of pumps like jet pumps; they use water pressure to push fluids to the surface for removal, whereas jet pumps pull fluids downwards to be removed.

Submersible pumps are also quieter and less prone to overheating than other water pumps since they are fully submerged under the water surface. The full submersion of the pumps also means that they never need to be primed as well, making them a great investment when it comes to water removal.

How Submersible Water Pumps Work

Submersible water pumps first pull water into the pump via the foot valve, and the water then strikes the blades of the impeller in the pump. The speed of the water flow increases as it hits the blades of the impeller.

The rotations of the impeller then push the water into the diffuser, which converts the kinetic energy and speed of the water into pressure, causing the water to be pushed to the surface as it is discharged from the outlet valve of the submersible water pump. Once the water has reached the surface, it can be safely and quickly removed.

Uses of Submersible Water Pumps

Thanks to their versatility, different types of submersible water pumps are installed for different use cases. Single-stage submersible water pumps are suitable for uses like sewage pumping, draining, and other industrial uses. Multiple-stage submersible water pumps, which are typically lowered down into a borehole, are commonly seen in residential, commercial, and industrial water extraction.

With all these points in mind, we hope that you have a clearer picture of just how useful submersible water pumps are when professionally repairing and restoring water damage. If you’d like to learn more about water damage repair or any of the professional restoration and cleaning services we offer, SERVPRO Lee & Chatham Counties is here to help! Please get in touch with us today and we’ll gladly answer any questions you might have.

24/7/365 WE RESPOND

3/25/2022 (Permalink)

Crew loading equipment Our crew getting ready to respond.

No one can ever predict when a disaster will occur. Whether it be a broken pipe causing major water damage or a fire causing destruction and displacement. They certainly don't always occur between 9:00-5:00 o'clock. Unfortunately, most occur when either the business is closed or the family is away. Holidays and winter are the most common seasons.

One of the key elements to mitigating any disaster (especially water damage) is speed of clean up. Mold from water can begin to grow in as little as 48 hours and make a bad situation worse. Extraction and drying are paramount to avoiding this hazardous situation. But also the quicker the professional restorer begins the more likelihood they are able to "save" your belongings.  For all these reasons SERVPRO of Lee & South Chatham Counties is available 24/7/365 to meet any disaster head-on. Call us at 919-533-6776. 

What Other Choice is There?

2/1/2022 (Permalink)

SERVPRO has been around since 1967. Wow, right? That's 54 whole years of operation!

We all know those companies that come and go. They get a truck and put their name on the side and seem like a reliable enough company. Just because they have a name and a truck doesn't mean they have the background and expertise you want working on your home or business.

SERVPRO of Lee & South Chatham Counties proud to be one of over 1,700 SERVPRO franchises Nationwide. SERVPRO has won more awards than we can even begin to list in this blog post, but please feel free to go to the company website and check it out.

SERVPRO has the trust of all the top Insurance Companies and is a trusted name all across the nation. We can help with your claim to make your situation as seamless as possible.

The real question should be "Why NOT use SERVPRO?" We're confident it won't be easy to add a reason to that list!

Why SERVPRO - Odor Removal

1/25/2022 (Permalink)

SERVPRO of Lee & South Chatham Counties  offers many services to the community, such as cleanup after both large and small disasters and mold prevention/remediation. But did you know that we are also experts in odor removal? 

Here at SERVPRO of Lee & South Chatham Counties, we are experts in deodorization and trained to identify the source of unpleasant or offensive odors and eliminate them. These kinds of odors can come from a number of sources both inside and outside a structure, and masking them or using other shortcuts won't work when your odor problem is serious or persistent. By identifying the cause of the odor and determining the conditions where it contacts surfaces, we can often remove it over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize any unpleasant odor thoroughly.

Odors that can make life miserable can be caused by the following sources:

Rot- You may be dealing with rot in your structure, perhaps from a previous flood or a wet season. The framework or foundational areas of your home could have become wet and stayed wet, and what you are smelling is wood that is decomposing. 

Mold- You could be smelling mold, which is very unpleasant and can cause health effects. If you are experiencing that familiar musty odor, call the professionals right away. We can find the colony and start the remediation process to handle the issue and its odors.

Animals- You may have some visitors on your property who are living in your walls or your attic. When that happens, odors can result, especially if an animal dies. SERVPRO of East Evansville can come and discover what you may be dealing with, and once Animal Control comes to remove the creatures, we can begin the cleaning process to get you back to normal. 

Smoke- If someone in your house smokes, that can create a very unpleasant situation. We are able to come in and alleviate this issue using our specialized methods. Or perhaps you have experienced a fire event that left smoke residue behind; this is one of our specialties, and we’re happy to help. 

Call and let us get started to making it “Like it never even happened.”

Keep Your Bathrooms Free From Mildew

12/17/2021 (Permalink)

No homeowner desires bathroom mildew. At best, its presence is unpleasant. At worst, you need a residential mold removal service to get rid of it. Thankfully, there are easy ways to reduce the odds that mildew develops. Practice the following tips to keep your lavatories in Lee & South Chatham Counties free from mildew.

1. Run the Fan
People normally turn off their ceiling vent as soon as they're done bathing. Leave yours running for at least half an hour after washing. Install a timer so you don't need to worry about forgetting to shut it down.

2. Dry the Shower
You may be reluctant to assume another chore, but scrubbing shower walls with a squeegee or dry towel after you've stepped out is a must. This brief duty has the potential to reduce an enormous amount of moisture that may contribute to the growth of bathroom mildew.

3. Ventilate the Room
Summer months may create a humidity problem that increases the odds of mildew's appearance. If your home's interior becomes particularly steamy, open the windows during bath time. Standalone fans can be used to further increase airflow. The strength of the fan you need is determined by your bathroom's square footage. Your blower's instruction manual will tell you its power in cubic feet per minute.

4. Fix the Leaks
A leaky faucet is more than just an annoyance. It's also a potential source of mildew. Contact a plumber to remedy the matter as soon as it's noticed. The longer you wait, the greater the chance of a fungal nuisance surfacing.

5. Wash the Towels
Used towels are vulnerable to mildew. Pick them up off the floor and place them in a laundry basket. Clean them regularly. Remind yourself to handle this chore by setting a customized phone alert or designate a specific day for completing the task.
Prevent bathroom mildew from taking over. A few non-taxing steps could stop the arrival of an unsightly and inconvenient situation.

The Return of the Mold: How To Minimize Your Risk of Repeat Growth

11/12/2021 (Permalink)

The Return of Mold: How to Reduce Your Chances of Recurring Growth

It is impossible to have a completely mold-free home. Mold is in the air. It hitches a ride on your clothes and hair when you come in from outside your home in Lee & South Chatham Counties and it seeks out any moisture source it can find. Black mold growth can appear in areas that have water damage from leaks or malfunctioning plumbing. Mold remediation experts can resolve the problem, but unless you take certain precautions, the mold could return, even after professional cleanup.

1. Maintain Your Home.

Vigilant maintenance is the key to preventing the need for future mold cleanup. Take note of the places in your home where condensation tends to gather or leaks often occur. Fix the problems causing the leaks. This not only prevents unsightly water damage but also denies black mold spores a place to land and thrive.

2. Ventilate Stagnant Areas.

Your attic gets stuffy quite easily, so you must make sure that it is properly ventilated. Moisture is more likely to gather in areas lacking in air flow. Giving the stale air in these places a place to escape outside your home can be an effective mold growth deterrent.

3. Control the Humidity.

Your indoor humidity should stay within a range of 30 and 50 percent. Humid rooms are prone to mold issues. Exhaust fans in your kitchen, laundry room and bathrooms can help prevent the need for mold cleanup.

4. Hire Professionals.

If you do discover a mold problem in your home, don’t try to clean it up yourself. Certified technicians are trained to assess the problem and resolve it thoroughly. If your mold issue is not resolved completely, it is likely to return again.

Mold remediation specialists can resolve a problem with black mold in your home. Your responsibility is to do everything you can to keep the problem from recurring by making your home a place where mold feels less welcome.

24/7 Emergency Service

10/9/2021 (Permalink)

SERVPRO of Lee & South Chatham Counties operates locally allowing us to respond immediately to emergencies in our community.  Our quick response lessens the damage and reduces the cleaning and restoration cost.

We provide unmatched services for water damage, fire damage, storm damage, mold removal, and commercial services such as COVID-19 cleaning.  Our community first mindset allows us to respond faster to any disaster all over Lee and South Chatham Counties. 

SERVPRO of Lee & South Chatham Counties Professionals have the training and equipment to quickly restore your property - "Like it never even happened."  When unexpected disasters strike, you need exceptional service from a company that you can trust.  When your home or business is damaged,  we'll be the first to arrive! For a stress free claim process, SERVPRO can help manage the insurance paperwork and process.

Faster to Any Size Disaster - call today 24/7: (919) 533-6776. 

Can Wood Furniture Get Restored After Fire Damage in Lee & South Chatham Counties Home?

9/19/2021 (Permalink)

Soot on wall Soot damage

SERVPRO Techs Have Specialized Training to Handle Fire Damage to Both Lee & South Chatham Counties Properties and Contents

After a fire occurs in a home, it is not unusual to find all the room's possessions piled in the center and drenched, which is a common tactic used during fire fighting to control the blaze, and in some cases, it saves items from permanent damage. 

SERVPRO technicians work hard for Lee & South Chatham Counties residents with fire damage in their homes. Not all wood furniture gets created equally, and the construction materials can determine the outcome after exposure to the high heat and water. The techs inspect each piece and look for:

  • Irreparable damage to the joints from heat.
  • The need for cleaning away soot and smoke damage.
  • Swelling from water damage with potential to get corrected through drying.
  • Deterioration in composite wood furniture.

Once inspected, the techs use their proprietary cleaning agents and methods to restore the furniture with restoration potential. Any item ruined beyond the point of repair only gets disposed of with the homeowner's approval. 

Give us a call at 919-533-6776. 

Commercial Fire, Flood, and Mold Damage

8/3/2021 (Permalink)

Why SERVPRO of Lee & South Chatham Counties?

SERVPRO of Lee & South Chatham Counties specializes in the cleanup and restoration of fire, water, and mold. SERVPRO knows the importance of running a business and understands the stress that weighs on property managers and business owners when disaster strikes.  When your commercial building is undergoing an emergency SERVPRO of Lee & South Chatham Counties is ready to respond in a timely manner with expert service.  Our crew members are trained through online and person to person courses so you will be confident that SERVPRO of Lee & South Chatham Counties will handle your loss the right way, the first time. With over 50 years experience and training in the cleanup industry, owners and managers can feel comfort knowing that SERVPRO is on site. SERVPRO also has specialized equipment for commercial use only which means we can save more materials which will minimize build and get the business back up and running in a shorter amount of time.

Experienced Water Damage Restoration

7/7/2021 (Permalink)

Logo on wall Call us for more information at 919-533-6776

SERVPRO water damage restoration services are second to none. We have seen almost every type of water damage in commercial and residential buildings in Lee and South Chatham Counties and we can quickly identify and quote a water damage restoration loss when we see one. This is essential as the sooner we are able to diagnosis the issue the faster we are able to begin drying and restoration. Our team of trained techs and project managers have worked throughout Lee & South Chatham Counties and are prepared for water damage restoration services 24/7. 

SERVPRO of Lee and South Chatham Counties work with almost all major insurance providers and have the resources to manage and complete large-loss projects. Contact our office today, 919-533-6776. 


6/21/2021 (Permalink)

2 men conversing Give us a call at 919-533-6776.

Why Bring in a Professional Cleanup Crew? Can’t I Just Research the Best Cleanup Approach Online?

When dealing with fire restoration in a Lee & South Chatham Counties apartment or other multiple-household residences, it is understandable that you might want to avoid the disruption of recovery experts. The reality is that you acquire two significant problems when you try a DIY approach: 

  • Adequate response time is limited to hours because of the relentless and corrosive nature of the protein-based soot from the grease fire.
  • The residues and odors might not find the walls of your unit much of an impediment, moving into common areas and adjacent units over time.

Why Is SERVPRO the Answer?

Our crews have experience eliminating smoke and soot residues and odors in confined spaces. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC) training is the industry standard, and our state-of-the-art products, tools, and equipment are the precise match required for the challenges of kitchen fire damage restoration.

Call (919) 533 - 6776 to reach our highly-qualified team when you cope with the aftermath of an apartment fire. Familiarity with the research that informs best practices is why SERVPRO of Lee & South Chatham Counties is the obvious choice.

Why Choose SERVPRO of Lee & South Chatham Counties for Residential or Commercial Water Damage

5/17/2021 (Permalink)

two technicians loading truck bed with radial air movers We are here to help.

SERVPRO of Lee & South Chatham Counties knows that one of the risks that local residents deal with is water damage related to storms and disasters. While many of the homes in the area do their best to make sure preventative measures are in place, no precaution is ever foolproof.

Whether the flooding comes from a natural disaster, busted pipe, or leaking washing machine, it is crucial to act fast to prevent significant damage to your home’s structure, your home’s contents, and prevent the start of mold growth.

SERVPRO of Lee & South Chatham Counties is here for you 24 hours and day, 7 days a week, 365 days a year. Your emergency needs are important to us as is your property and we are here for you! We will be there for you in your time of need and fix the situation at hand "Like it never even happened." Our technicians get trained in the highest standard of water damage restoration with the best equipment on the market to be able to make your home "Like it never even happened."

Call us today 919-533-6776. 

Where Is Reconstruction Needed After Water Disasters in Lee & South Chatham Counties home?

4/1/2021 (Permalink)

Servpro logo and water extractor machines Water leaks can quickly cause damage in your home. Call SERVPRO today to avoid additional water loss of your property.

The repairs and rebuilding necessary after water emergencies can be vital in making losses “Like it never even happened.”

Water disasters vary considerably from one Lee & South Chatham Counties home to the next, making elements like emergency services and mitigation vital for saving customers time and money. Among these emergency services is controlled demolition, which seeks to remove only severely damaged and unsalvageable construction materials from the drying zones. This removal and discarding of components often occur before job scoping and other mitigation tasks.

The term water damage repair for Lee & South Chatham Counties homes can describe many of the actions and approaches that our technicians, contractors, and trusted third-party vendors must accomplish. Because so many areas of the property can become compromised and damaged after a finite timeline, many of these restoration projects require some degree of controlled demolition and build back. Some of the most sensitive materials and elements include:

  • Roofing
  • Drywall
  • Insulation
  • Framing
  • Carpet
  • Wood Flooring
  • Light Fixtures

What Can Controlled Demolition Do Before Mitigation? 

After the exposure of construction materials to standing water, pooling, and high moisture content, they can experience oversaturation that compromises their composition. Instead of widespread demolition and tear out of all materials exposed or near the water damage, a calculated approach can prevent higher costs and longer restoration times. The advantages of removing portions of damaged construction materials include:

  • Remove Saturated Materials – The removal of oversaturated structural components reduces the possibilities of microbial growth and continued damage of nearby porous matter. 
  • Access Damaged Utilities – When plumbing or drains become a source of water damage in the house, demolition can directly access these breaks.
  • Provide More Efficient Drying – With openings leading to the whole of the structural cavities, machines like centrifugal air movers can be more effective in evaporation. 
  • Prevent Collapse – Removing damaged materials prevents them from falling or giving out on their own where they could injure occupants of the house or technicians. 

When Does Utility Repair Occur? 

With the bulk of the wall system exposed, we can gain immediate access to any damaged utilities that might exist. Because plumbing can often be one of the primary origin points for considerable water damage, repairing these pipe breaches should be a priority. Once the drywall has gotten removed and discarded, and wet insulation has been vacuumed out of the wall system, our building trade professionals can locate the plumbing damage and replace/repair it. The exterior elements cannot be reinstalled after mitigation until water service has been restored to the house by fixing any vulnerabilities in the service lines.

How Likely is Mold After Water Losses? 

Prolonged water exposure can often be a threatening situation for materials and contents in your home. Microbial growth can result when moist conditions persist, and suitable organic materials like drywall, flooring, ceiling components, insulation, and more are nearby to become hosts for colonization. 

The likelihood of mold is even higher when DIY restoration has taken place, as these drying and extraction efforts are often only superficial. When water migrates beyond the surface to impact structural cavities and underlying layers of flooring, dampness can facilitate mold growth in places inaccessible and out of sight to the occupants of the house. For as widespread as these damages can become before they breach the surface layer, remediation efforts often consist of controlled demolition and reinstallation. 

Some facts about mold growth include:

  • Mold can develop after only 48 hours of moist conditions
  • High humidity can cause microbial growth
  • Inadequate drying of water emergencies can facilitate fungal growth
  • Mold deteriorates organic matter like drywall and wood

Are Third-Party Contractors and Vendors Required for Rebuilding? 

A combination of our competent restoration professionals, in-house contractors, and third-party companies can work towards the most efficient reconstruction and repair. While we can manage controlled demolition and most build-back for a property on our own, we also rely on specialty contractors and experts to conduct things like environmental testing for properties once remediation and reconstruction complete. This independent testing of the structure can ensure that you received the most thorough remediation and water restoration available, including the reinstallation of discarded materials. 

Water damages can often leave your house in need of repairs and build-back. Despite our commitment to restoring over the replacement of exposed materials and items in the home, controlled demolition and reinstallation of these elements is often unavoidable with widespread, prolonged exposures. No matter how we can help after water disasters, we have professionals capable of providing a comprehensive solution. Give our SERVPRO of Lee & South Chatham Counties  team a call anytime at 919-533-6776.

Certified: SERVPRO Cleaned – a defensive cleaning program

3/27/2021 (Permalink)

A certificate with white background on top of a wood counter Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Lee and South Chatham Counties, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Lee & South Chatham Counties  today at (919) 533-6776 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Let me tell you why you should choose us!

11/24/2020 (Permalink)

SERVPRO employees in front of our van. SERVPRO of Lee & South Chatham County employees lined up in front of SERVPRO vehicle. We can service you!

We are known in our area and even outside of our area by the word of mouth. We have a strong reputation. We first opened our franchise’s doors in 2017 with just 4 employees including the two owners. In the 3 years since then, we’ve continued to serve all of our customers at the highest level possible.

Our employees determination is outstanding! We believe the best way to give our customers the best possible service is to build up the best possible team. For starters, we ensure our employees are certified—both by the IICRC and SERVPRO. We also encourage our employees to seek higher levels of training and to pursue professional development.

If you are in need of professional help with cleaning fire, water, sewage or mold then we are the ones for you to call. We will be here for you 24/7. We are available in Pittsboro, Chapel Hill, Siler City, Sanford and surrounding areas!

Call us today, 919-533-6776.

Choose us and you'll be in great hands.

7/22/2020 (Permalink)

We are here to help you! Image of technician in PPE by green equipment. Pictured is a technician ready to go with our readiness equipment! We are ready to take on any task.

There is no such thing as a small disaster – especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help – fast!

No matter what time of day or night contact your local SERVPRO franchise professionals to begin emergency mitigation. Emergency mitigation means under normal circumstances, a SERVPRO franchise professional cam be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility.

We are trained and we understand how to manage the drying process. By utilizing state of the art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages. Help ensure the value of your property by calling us today!

We are available in Pittsboro, Chapel Hill, Siler City, Sanford and surrounding areas!

Some ask the question why? Choose us!

7/17/2020 (Permalink)

SERVPRO - Lee & South Chatham Counties We are here for you. We want to help! 919-533-6776

We want to capture attention. 

We want to build a strong relationship with the community and our client. 

We want to improve engagement. 

We want to improve brand recall! 

We want to tell you the why? Why this brand? Why this company? Why this service? 

Our brand is outspoken! Our brand is legendary. We have established a great relationship with the community around the United States. 

Why this company/service? We have the key to success. We are experts on mitigation. We restore and resolve situations that the ordinary business may not have the knowledge or man power to do so. We train our guys effectively and thoroughly.

Testimony from a customer: I had a water leak in one of my bathrooms in December, and SERVPRO was amazing. Ryan came over quickly and assessed the damage, started drying the area and under the house, removed damaged materials without leaving a mess, and accommodated my work schedule. He was also very helpful explaining timelines of events, insurance coverage as I had never used my insurance for other issues, and finding professional contractors who did a fabulous job remodeling the bathroom. Could not be happier.

This customer resided in Chatham County. We were so happy to receive this review! We try our best on every single job to achieve greatness. We love getting feedback and that includes the bad as well. We want to become better than we were yesterday. Reviews, communication and constructive feedback help us all in this process. 

Call us if you are ever in need. If you have any questions, concerns or want more knowledge about our franchise! 919-533-6776

Certified: SERVPRO Cleaned.

7/10/2020 (Permalink)

Certified: SERVPRO Cleaned. Certified: SERVPRO Cleaned! We are here to make it "Like it never even happened." :)

Have you heard of Certified: SERVPRO Cleaned? If not, we are here to enlighten you! Certified: SERVPRO cleaned is a defensive cleaning program that we offer to commercial and residential locations to address the current COVID-19 pandemic. This program will give patrons across our area a peace of mind that the space has been protected by SERVPRO, the authority on what it means to be clean.  The first step in the program is to consult. Not all businesses are the same, which is why we will assign you with a consultant that understands your business or home and will create a specific plan.  The second step is proactive and COVID-19 emergency response cleaning. Based on the needs of your location - your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process and Product.  The third step is to certify a commitment to clean for your employees and consumers. We're going to extend our credibility to give you reassurance. We also want to extend that to your employees, friends and community. This is a level of cleaning that goes far beyond janitorial or carpet cleaning. This IS a proactive viral pathogen cleaning. When you choose us, you, your home, your employees, your customers and your community can rest assured that you've selected a higher cleaning standard. We are here to help you and others around you. Let us come and disinfect your home or commercial location. Call us today to schedule your services! 919-533-6776

We want to help you!

4/15/2020 (Permalink)

We are here to help you in any situation! Say HELLO to one of our Production Managers and two of our Technicians. They are always ready for whatever the day throws at them. :)

At SERVPRO of Lee & South Chatham Counties, we emphasize daily the importance of connecting with our customers. Unfortunately, in our line of work we encounter people when they’re often under a lot of stress - a family that has experienced a fire in their home or water sitting in their basement with their prized possessions floating around. That makes us alter our approach when dealing with those who call on us. We understand that each person who calls our office has chosen us and instilled trust in our company to remediate the circumstances they’re facing. We also know that we must work diligently to maintain that level of trust, to reassure them and communicate with them every step of the way.

Our technicians can spend anywhere from a few hours to several months at a property working to make their home “Like it never even happened.” Spending any amount of time in someone’s personal space creates a unique connection. Our staff are encouraged to get to know the individuals they interact with on a personal level, to become more than just a logo they might recognize down the road. At the end of the day, we’re simply people helping people. We leave our franchise each day to assist those in our community that are in need. If you chose SERVPRO of Lee & South Chatham Counties, don’t hesitate to hold a conversation with any of our staff about matters other than work being done for you! We truly care about each person we come in contact with and hope that is displayed by our actions.

We are cleaning experts.

4/2/2020 (Permalink)

SERVPRO is here to help. If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lee & South Chatham Counties. 919-533-6776

SERVPRO is 'Here to Help' during this time of need!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lee & South Chatham Counties. 919-533-6776

Praise from one of our customers.

3/31/2020 (Permalink)

Room cleaning. Room cleaning for a customer in Chatham County, NC.

"A death put me in the position of executor of an estate. The house I needed work on would require extensive cleaning inside.

I called 4 contractors, all claiming expertise in this type of a cleaning job. SERVPRO of Lee & South Chatham Counties was one of the contractors, and Luke, the owner came to do the estimate. Contrary to all the other estimators, he was very professional and with clarity but not with excessive drama he informed me of the type of jobs they do, and how they would do this one. 

I chose SERVPRO, and have not regretted it for a moment. Luke and his crew did an exceptional job, including returning multiple times for follow-up work, some suggested by me and some by themselves, and delivering a truck load of items directly to my house, carefully boxed. Every person I worked with, managers, staff, accounting, were professional and friendly. The owners of this location have clearly done a great job choosing their staff. 

My highest recommendation."

- Jill O.

Why we are the ONE for you!

3/27/2020 (Permalink)


Real Quotes from Real Customers. 

I had recently been assigned a moderate size residential water loss job where the water supply line in the attic ruptured, flooding the home. The responding contractor was, in short, a nightmare. 

In any case, I needed help to get the claim on the right track and luckily ended up calling SERVPRO. They arrived on the scene within a few hours and began mitigation work immediately. Your crew turned a nightmare into a well managed project, making me look good in the process. 

I've handled countless clams throughout the years working with a bunch of different contractors. It's pretty rare that a cleanup and restoration vendor leaves such a great impression in my head but SERVPRO of Lee & South Chatham Counties did just that. 

All too often, the only feedback we ever get is when things go wrong, but I think it is vitally important you also hear about when things go really well. Thank you for your prompt service and excellent work! 

- Gina. S Chapel Hill, NC


2/12/2020 (Permalink)

5 star review We are beyond ecstatic that we were able to satisfy this customer. Let us do the same for you.

"Had a super-tough carpet stain on a VERY VALUABLE carpet from the foothills of Pakistan. Took it to SERVPRO here in Pittsboro to see if they could get a stain out; they did and at a very reasonable price compared to other competitors in the area. I will use SERVPRO for all my cleaning needs and other projects in the house that they specialize in. I can only say this bluntly--they were great in hearing my needs, quoting me a very reasonable price, and then completing the job on time and in a FANTASTIC manner. Who else in the area would you need to go to? No one. SERVPRO is simply the best." 

- Charles F.

This customer was satisfied with our services. We are ecstatic to get this type of review! We expect nothing less. We are your SERVPRO. 

Mold Grows Fast But We Can Be There Faster

1/14/2020 (Permalink)

Mold - Pittsboro Home A mold infestation can flare up quickly and spread like wildfire. Contact US to investigate and remediate the damage.

We offer effective solutions for homes threatened by mold growth, and this begins with our commitment to respond quickly to the problem.

With the speed in which mold colonies can spread and thrive, having a team of professionals available at a moment’s notice is critical to preserving affected elements of your home from the destructive nature of this spreading organism. As the colony moves through the affected area, it erodes and degrades materials like drywall. Our 24-hour response to these situations allows our SERVPRO technicians to set up advanced equipment like our air scrubbers or negative air chambers to significantly slow or stop the spread of active mold spores throughout the property so that removal efforts can be effective.

A reason that our franchise is a wise choice for these circumstances is our advanced equipment designed to make the entire remediation process more efficient. Our commitment to our customers is to limit the impact we have on their life, and that begins with machines and tools that can get the job done quickly.

Understanding that mold is a serious occurrence within your home can help you to see the benefits of professionals who are continually trained to be the top remediation specialists available. Give our SERVPRO of Lee & South Chatham Counties rapid response team a call today at (919) 533-6776.

We Are Ready To Help - (919)

5/31/2019 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lee & South Chatham Counties has  specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Key Attributes That You Will See In Our SERVPRO

5/23/2019 (Permalink)

Even when you make an effort to keep your home clean, there will be times where the workload may be too much. Travel, illness, or hosting large events may require some extra help. A professional service can help you focus on what is most important and not worry about cleaning. Here are five qualities to look for if you are thinking about hiring cleaning services.

1. Professionalism

Cleaning service employees should maintain a level of professionalism. Not all companies require their employees to wear a uniform, however, their appearance should be neat and clean. Employees should also carry a form of identification linking them to the service, as well as respect your home and your family.

2. Equipment

Always call ahead to verify if the service company will provide cleaning equipment such as sponges, brooms, mops, detergents, vacuum cleaner, and all other equipment necessary. If you prefer that the service providers use the products that you have, let them know ahead of time so there isn’t any confusion.

3. References

Search for testimonials online and look for references from previous clients. Try to look for clients who had needs similar to your own. Check for feedback such as turn-around time, effectiveness, and employee attitude.

4. Attention to Detail

Focus on details is what differentiates a professional cleaning service. A service where employees know to clean under the furniture, corners, baseboards, in between shelves, among others makes your house look and feel cleaner.

How SERVPRO of Lee & South Chatham Counties Can Help With Loss Due To Fire Damage

4/6/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lee & South Chatham Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (919) 533 - 6776

How SERVPRO of Lee & South Chatham Counties Can Help During Loss Due To Water Damage

3/27/2019 (Permalink)

Call the experts to help with your commercial water loss!

As a business owner, you are always thinking about the future, and you know that disasters are something you need to be prepared for. When disaster strikes, possessions are often ruined, and the structures of businesses can be negatively affected. Staff can become injured or find themselves in dangerous situations, and these are scenarios you want to be able to prevent or at least be ready for. A professional damage restoration company can be an important and welcomed resource during times like these; such companies are able to complete all necessary repairs in a timely and efficient manner as well as keep you and your workforce out of harm’s way.

While disastrous situations can rarely be foreseen, planning ahead in preparation for any possible commercial water damage will help you be prepared to handle such an event. During extreme weather, some areas of your business are going to be more apt to experience damage than others. For example, low-lying areas like basements, cellars, and parking lots are most likely to experience storm damage.

Planning ahead in these areas will help:

  • Basements and cellars should be inspected ahead of wet weather since they have a number of easy entry points for water. If there is heavy rainfall during inclement weather, or if the building is near a body of water such as a lake or river, they are going to be in danger. Let the SERVPRO of Boise professionals look for cracks in the foundation, ceiling, and walls of these areas. Handling the aftermath of flooding and storm damage can be very expensive, but is an event that can be avoided if you plan ahead by enlisting the help of our team.
  • A damaged roof, either from weather or fire, is susceptible to water damage, and the areas underneath it will suffer. If rain gutters have not been properly maintained, you may experience some problems stemming from standing water, as well. SERVPRO is skilled and experienced when it comes to maintaining our clients’ property, and we can help you be ready in the event of large loss water damage.
  • If areas such as entryways, windows, and doors are not properly sealed against extreme wet conditions, large loss water damage is a definite danger. We can help you make sure they are free of standing water and debris, as well, if flooding occurs. Proper planning in this area can prevent injuries and costly repairs.
  • Our professionals can help ensure that all areas around your buildings are kept free from flammable materials and that all plants and trees are trimmed well on a regular basis to prevent fires from spreading if they occur.
  • State law requires that you post an evacuation plan in a visible place for your staff and customers. Make sure that your employees understand it and know how to carefully guide clientele to safe areas should a disaster occur. Have a phone tree established so that all employees are alerted to important information whether they are at work or at home.

Our team here at SERVPRO of Lee & South Chatham Counties is ready to help in case of disaster and large loss water damages, and the repairs your business may need in the aftermath. We are also experts in fire damage restoration, mold remediation, commercial restoration, and much more!

SERVPRO Is Ready To Handle Your Flood Restoration In Pittsboro

2/25/2019 (Permalink)

Our team is available 24/7 to help you with your flood restoration. We have the right equipment to handle any job big or small so call us today.

Contamination of Your Pittsboro Home from Natural Flooding

Natural flooding can occur in your Pittsboro home without much warning, especially when storm systems move into the area quickly. Those in lower lying areas have likely already had close calls or experienced flooding in the past, but each experience offers new hurdles to overcome and can prove costly to repair and restore without home insurance coverage that protects the homeowner against natural disasters like this. Whether you have this coverage or not, it is critical to get trained professionals to your home immediately following the emergency to prevent the spread of damage to unexposed areas of your home and to reduce the spread of bacteria and contamination carried in with the invading water.

One concern about flood damages in your Pittsboro property is the contaminants and hazards that it could present within your property. Many homeowners do not realize the risks of chemicals, sewage, bacteria, and other potential biohazardous materials that could enter their home with floodwater. Our SERVPRO team has gotten prepared for flood recovery, beginning with our extensive training in safety and the use of personal protective equipment.

Each of our team members dispatched to the flood damage emergency has IICRC training and certifications in water restoration and disaster recovery. We can quickly assess the full scope of the damage and work to extract the water quickly from the exposed areas with equipment like our truck-mounted pumps capable of removing floodwater at 300 psi.

Many of the exposed materials must get removed to eliminate the potential spread of bacteria and to prevent contaminated structural elements from allowing secondary effects like mold growth from forming. Our team is available 24/7 to provide the fastest possible response to emergencies that threaten your home and to limit the spread of the flood damage that can increase the cost of restorations.

While you might not think of floodwater as a contaminant for your home, this is one of the primary concerns for our SERVPRO of Lee & South Chatham Counties rapid response team. We have the tools and expertise to make flooding “Like it never even happened.” Give us a call today at (919) 533-6776.

Learn about the history of Pittsboro click here for more information.